Pine Hollow MemberHub User Guide

If you have never logged into MemberHub follow these steps to create your password:

Visit https://pinehollow.memberhub.com

Type in your email address

Choose the option that says - I need to create my password

Click the Next button

Check your inbox for the email verification then follow the steps contained therein

Your information is stored securely and privately. Already a MemberHub User? Go to https://pinehollow.memberhub.com and sign in with your user ID and password. You must create your own password to access the site.

We would love to have you as PTSA members. Please visit the PTSA membership to enter your information and pay your dues.

Pine Hollow MemberHub General Site Layout

At the top of all pages, you can access all of Your Hubs, Join Hubs, navigate to Dashboard, and access your Main Calendar and Directory. The question mark will take you to help articles. If you click on your name, you will be able to access Your Profile, Your Family Profile, Your Account information and your Organizations (if you belong to more than one school, church, etc.)

Your Hubs and Hub Navigation (Join Hubs to Volunteer)

Click on Your Hubs to see a list of joined hubs. To access Signups to volunteer, click on the appropriate hub and JOIN. Once you have joined a Hub you can go to Hub Navigation to see all of the tools available for that hub. Here you will see the tools above including messages, files and signups.

Dashboard

The dashboard is an excellent place to see what is going on with your groups in MemberHub. You will only see information related to your hubs. It contains a list of recent activities, upcoming events and important links. You can also click on different hub navigation links such as Messages to see all the messages you have received from your different hubs.

Hub Settings

Hub Settings are accessed by clicking on the button in the bottom left of each hub. Here you can adjust your Personal Settings. This allows you to configure your personal notifications for a hub and calendar sharing preferences. For notifications you can select to be notified via e-mail about announcements, new calendar events, calendar event reminders, discussion posts, and file uploads. For certain items you can also select to be notified via text message.

Update Your Profile, Your Family and Your Account

In MemberHub you will find your profile and your family's profile in the top right hand corner under your name/picture. You also have an account with MemberHub.com which consists of your login credentials and a few other global settings.

Under Your Profile you can:

● Upload a photo/avatar of yourself

● Edit Your Family in the link on the right

● Edit your Profile including basic information, display name and option to receive Main Calendar email and/or text reminders

● Adjust Profile Visibility to control what parts of your profile are visible Under Your Familyyou can click on family member names to:

● Edit existing family member profiles including basic information, display name and option to receive Main Calendar email and/or text reminders

● Add new family members

● Adjust Profile Visibility for each of the members of your family including your child

Under Your Account you can:


● Manage your email addresses

● Change your password

● Change your notification preferences

● Edit your time zone

Adjust Your Profile and Your Family Visibility
Click Your Profile under your name/picture in the top right hand corner of the page. Then click Adjust Profile Visibility in the middle. Uncheck the fields you want to hide on your profile and click Save Setting.

To adjust profile visibility for family members click Your Family under your name/picture in the top right hand corner of the page or in Your Profile see the Family Members section in the bottom right. Click on the name of the applicable family member and click Adjust Profile Visibility in the middle. Uncheck the fields you want to hide on your profile and click Save Settings.

For detailed instructions on how to use the tools above, please visit the Parents and Other Users section at support.MemberHub.com.